The Phone Works

Since 1984 we have been offering the home health care, hospice and private duty home care industry affordable, state-of-the-art all digital data solutions.  We have a team of problem solvers ready to help you move your business forward.  Our singular goal is to provide the finest telephone and internet based services with perpetual innovation to address the continual needs of each of our clients.

The Phone Works provides PATTI, the web based, automated telephony system  that allows you to track the time and attendance of your caregivers.  It gives you real time information on the status of your caregivers, and saves time and money in billing your clients and calculating your payroll.

What is PATTI and what can PATTI do for you?

PATTI…Personnel Attendance Tracking by Telephone & Internet

• is an integrated web and automated telephone service offered exclusively by The Phone Works.
• is an automated job log-in service which your remote caregiver can access for location tracking and time worked verification. When arriving at a clients home, your caregiver places a toll-free login call into PATTI.  When leaving a clients home, your caregiver places a logout call.
• Collects all the necessary information which is immediately available to designated administrators via the web in real time.
• e-mails reports which detail dates, times, locations and calculated work hours for each individual caregiver.
• e-mails client specific reports which detail all logins and logouts for each client.
• is cost-effective, easy to use and very versatile!  With support for multi-facilities, languages and time zones, the service is customized to your needs!

"I absolutely LOVE the PATTI service! I can log into the web from my office, home or while traveling at anytime to see that my staff are actually on their jobs and at what times they arrived. I recently went out of town and was able to maintain control by seeing what was going on. Plus, when I arrived home, the weekly detailed reports where waiting for me in my email box to process payroll. Thank you, thank you, thank you!"

Mary Risby, The Health Care Place